How to Fix Dell Black Screen after Windows 10 Login

This is a very common problem.

You turn on your computer. Type the password, then the screen goes black.

Instead of taking you to the desktop, the screen shows a blank black screen. A Windows update, among other things, can be the cause.

This problem is easy to solve, but sometimes it can take time depending on the cause of the problem.

What is causing My Computer to show a black screen when I log on.

Display drivers not working properly

Program running in the background

Display settings

Corrupt, outdated or incompatible drivers

Graphic card

windows update

How to fix black screen after login

Graphics drivers

The first option is to restart your computer's graphics drivers. You can restart the display drivers with the Windows keyboard shortcut.

Simultaneously press

WINDOWS KEY

+

CTRL

+

SHIFT

+

B

If you do it correctly, you should hear a beep followed by a screen burst. Then, if it's the drivers that didn't load correctly, your problem should be resolved.

Restart the machine

A simple restart can also fix the problem. It worked for some. But how to restart the computer when nothing is displayed?

Windows ctrl alt del keys let you access task manager and other option menus

Another keyboard combination to your rescue. This time press

CTRL

+

ALT

+

OF THE

then at the bottom right of your screen, press the power button and select Restart.

Intel Graphics

First of all, if your computer uses Intel Graphics self-refresh, this may be the problem when it is not working. on battery and not connected to power. You need to disable it.

Press CTRL + Alt + F12 on your computer and you should be in the Intel Graphics menu.

Then select, select Power

then uncheck the box on auto-refresh

Click Apply

Restarting your computer

Start Windows in Safe Mode

You can start Windows in safe mode. This strips Windows down to the bare essentials, which means it will boot with less software that could be causing the problem. We have already dedicated an entire article to

start windows in safe mode

if you are having trouble booting into safe mode.

To boot into safe mode, press and hold the power button for 10 seconds to turn off the computer. Then press the power button to turn on as soon as it shows Windows logo, press the power button again to turn off. Do this a few times and the third time it should enter Windows Recovery Mode.

Now select, Troubleshoot, then Advanced Options, followed by Startup Settings, then reboot. When your computer restarts, it will give you several restart options as shown in the image below. Select option 5 which says Safe Mode with F5 Networking will also get the same.

Your computer should now boot into safe mode.

@Dell - when I use the mousepad, screen goes black. Bought my laptop 2 1/2 years ago. suggestions? How can I fix it? Thanks

— Azul de Madrid Wed Jul 04 11:44:42 +0000 2018

If you can log in, you can now do a number of things like restore display drivers or restore system

Rolling back display drivers

If you can connect with the computer in safe mode. You can roll back or update your display drivers.

Go to this PC

Right-click on an empty space and select properties

Then select device manager p>

Then Graphics Cards

Right-click on Display Drivers and select Update

On the window that appears, select Search automatically for updated drivers

See pictures below

Update Dell or Rollback Display Drivers

If new drivers are available, your computer will download and install them automatically. Make sure it is connected to the internet. Now restart your computer and boot normally and see if you can connect.

If you fail again, you may need to roll back your drivers. To do this, follow the steps above but on number 5 instead of selecting update. Click uninstall driver. Windows will revert to base drivers

System Restauration

Another tool you can use in Safe Mode is System Restore. If you've made changes to your computer that you think are causing a black screen on login, perform a system restore. This will restore your computer to when it was working properly.

If you were able to connect in safe mode, simultaneously press the

Windows key + R

this should show the runtime windows. Now type without quotes "

rstru

i" and press SHIFT+Enter. Once Windows has loaded System Restore, select

next

. It will give you restore points with the date to which you can restore your computer.

Launch Windows System Restore

Select the date when your computer was last working. Then click next. Windows will restore your system and note that this may take some time.

Start or restart Windows Explorer

When you log into Windows Explorer, it is responsible for displaying the desktop and icons you expect. But if Windows Explorer does not start, you will get a black screen when logging in.

To start Windows Explorer,

Press Ctrl + SHIFT + Del on your computer keyboard. p>

Then select Task Manager

On the task manager, select File then New

In the box that appears, type “explorer.exe” without quotes and press Enter.

Windows Explorer should now be launched

Hardware and Peripherals

Your computer screen and cables can also be the ones giving you headaches. Check if the monitor is properly connected.

If you have a secondary display, you can connect to it with an HDMI cable and see if you were able to connect successfully.

Disconnect all connected devices. flash drives, Bluetooth device printers, etc., then restart the computer.

The last option would be to use Windows Setup Repair option

Windows Repairs

If you have a Windows installation disc or flash drive, you can repair your computer without losing your files.

If you don't have it easily

create a bootable flash drive with this method here p>

.

Insert the flash drive or DVD

Turn on the machine, immediately press F12 until the machine enters boot selection mode

Now select Flash drive to boot from flash drive

After loading windows instead of installing windows select repair windows