How to Fix Dell Laptop Black Screen

We expect our technology products to work every time we activate them. It's never more upsetting than seeing a black screen all of a sudden. Everything else seems to work fine. The fan is running and the light is on. What's wrong with my screen? Do not panic. L'

black screen of death

is very common, and whatever the cause, you can fix it with the following methods.

Why you are having a black screen problem

The root cause of the Dell black screen problem is a poor connection between your graphics drivers and your operating system. Another possible cause is a graphics card driver update issue. You may also experience a black screen of death after system updates or installations, which may require a reinstallation of Windows.

Try These Fixes

Restart your graphics drivers

Force shut down your laptop

Boot into safe mode

Update your graphics driver

Restart your explorer.exe process

Reset or update bios

Clean windows reinstallation

Fix 1: Restart Your Graphics Drivers

Whenever you encounter a BSOD problem, you can always try the keyboard shortcut: press

Windows logo key + Ctrl + Shift + B

the same time. This hotkey combination will help you restart your PC graphics drivers.

In many cases, your Dell laptop black screen error is simply caused by a poor connection between your operating system and your monitor. Therefore, you can first try the hotkey combination to reconnect the screen.

If this does not resolve your black screen issue, please try the following fix.

Fix 2: Force close turn off your laptop

Since you can't restart your Dell laptop the usual way when it freezes, here's what you can do:

Disconnect any peripherals or external devices (such as a printer, Bluetooth, or USB devices).

Turn off your laptop by pressing the power button for about

10 to 20 seconds

.

Disconnect the AC adapter and remove the intact battery.

Drain the remaining battery by holding down the power button for about

60 seconds

.< /p>

Replace the battery and plug in the charger.

Press the power button to turn on your laptop.

If your laptop still won't show the screen, you may need to boot into safe mode to fix it.

Fix 3: Boot into Safe Mode

Safe mode allows your computer to operate in a basic state. This can help you narrow down the source of your black screen issue and perform some basic troubleshooting. Here's how:

1. How to enter safe mode

Your Dell laptop must be

extinct

. If your laptop is on, turn it off.

Turn on your laptop by pressing the button

Power

.

Hold it

Shift key

and press the

F8 key

before the Windows logo appears. This will bring up the menu

Recovery Mode

. (Press on

F8

if you are on

Windows 7

.)

If you could not enter safe mode on your first attempt, then try again. It may take several attempts before it works, so be patient.

In the menu

Recovery Mode

, select

See advanced repair options

>

Repair

>

Advanced options

>

Windows startup settings

>

To restart

.

After the computer restarts, a list of options is displayed. Choose

5

Where

F5

to enter safe mode with a network connection.

If everything works fine in safe mode, the problem is most likely triggered by an outdated graphics driver, third-party applications, or a computer virus.

To eliminate the black screen error, you can try uninstalling the newly installed apps, perform a virus scan. If the black screen persists, head to

Fix 4

to update your graphics driver.

2. The screen always goes black? Connect to an external display.

Press

Windows logo key + P

to display the display list. Try selecting different display options for other connected displays such as a TV or a second monitor. Then press

P

Where

down arrow key

to select a view, then press

Entrance

.

But if you still see NOTHING in Safe Mode, you may need to go to

Fix 6

and

Fix 7

to solve your problem.

Fix 4: Update Your Graphics Driver

A black screen issue can occur if your graphics driver is outdated. To improve computer performance, it is important to ensure that you always have the latest graphics driver installed.

You can update your audio driver manually, if you wish, by visiting the manufacturer's website, finding their driver download page, finding the correct driver, etc. But if you're not comfortable with device drivers, or just don't have the time, we recommend doing it with

Driver Easy

. Here's how:

Just click

Update all

to automatically download and install the correct version of any missing or outdated drivers on your system. . (This requires the version

Pro

@Dell I have a Dell Latitude 5590 with a black screen on bootup. I do get video with an external monitor. What is s… https://t.co/cTpNZ9KvKl

— Christopher Anthony Thu Feb 27 19:50:26 +0000 2020

from Driver Easy - you will be prompted to upgrade when you click "Update All". If you don't want to pay for the Pro version, you can always download each driver with

Driver Easy

, then install them manually in the normal Windows way.)

Remember to restart your PC for the changes to take effect.

All Driver Easy drivers come directly from the manufacturer. Do not hesitate to try the

Pro version

her because you will get

full support

and one

30 Day Money Back Guarantee

. If you need help, please contact the Driver Easy support team at

support@drivereasy.com

.

Check if the annoying black screen problem happens again. If your desktop is back to normal, then congratulations! If the black screen persists, proceed to the next fix.

Fix 5: Restart your explorer.exe process

Explorer.exe manages the desktop, taskbar, and other processes on your laptop, so if it's not working properly, your screen will turn black. In this case, you will need to restart the process to see if that fixed the problem.

1) On your keyboard, press the keys

Ctrl+Shift+Esc

keys at the same time to open Task Manager.

2) Click on the tab

Details

(where the

Process tab

if you are on Windows 7), then select

explorer.exe

and click on

Complete the task p>

.

3) Restart your computer and see if the black screen is gone now.

If you still see the black screen, try the next one. patch.

Fix 6: Reset or Update Bios

Another possible cause of black screen can be

corrupt bios settings

or< /p>

outdated bios version

. To solve this problem, you can reset the bios first to see if your problem is solved.

Restart your laptop.

When you see the

Dell logo

, press the button several times

F2

Where

F12

until you see

.

Press on

F9

(Where

Alt+F

, or the load defaults button displayed on the screen) to load the default settings.

Press on

ESC

to exit the BIOS screen and make sure to select the option

Save and Exit

.

Choose the

Entrance

to save all changes and exit the BIOS screen. Allow your system to reboot for BIOS settings to be reset.

You can also update the BIOS to the latest version if resetting the BIOS to factory settings does not fix the problem.

How to update the Bios?

Go to the

Dell Support Page

to download the latest version of Bios for your Dell laptop model. Then follow the instructions provided by Dell to update the Bios. If you don't know how to do it, please see the

Dell BIOS Update Guide

.

Fix 7: Reinstall Windows Cleanly

Remark:

All of your personal information and critical data will be erased in the process, so make sure you've backed everything up to an external storage device before proceeding.

Create or prepare your recovery media (DVD or USB).

Make sure your laptop is turned off.

Connect the recovery media to your laptop.

Turn on your laptop.

When the Dell logo appears, press the key repeatedly

F12

until you see the menu

Preparing for a one-time boot

appears.

In the boot menu, navigate to

UEFI BOOT

then select the device that matches your media type — either

USB

Where

DVD

.

Select the keyboard language you prefer to use.

Click on

Solve problems

on the screen

Choose an option

.

Select the option to

Recover from a drive.

For more information on how to reinstall Windows 10, you can go to

Reinstall Windows 10 on Microsoft support page

.

Hope one of the above fixes fixed your Dell laptop black screen issue. Feel free to leave us a comment if you have any questions or suggestions. Black screens that occur seemingly randomly are usually the result of a more serious hardware problem that is best left to professional hands.

black screen

Dell